Shipping

At Kogel Bearings we try our best to keep every article in stock. We do this by working with our suppliers on short delivery times and tracking the sales history and cycles of every unit in our inventory.

We will ship your product same day, or next business day if we miss the mailing cut-off, which is at 3.30pm US Mountain Time.

Where do you ship?

We will ship Kogel products worldwide from our Texas office, unless we work with a local distributor in your country. In that case we will connect you to the nearest Kogel reseller in order to reduce shipping times to a minimum.

How much does it cost?

Our standard shipping is USPS first class with tracking. There’s a flat fee of $7 for all shipping and handling to the continental US. UPS rates are available at $9 flat fee for three day shipping or at a calculated price for next day Air

If you have special requests, like need it tomorrow, international shipping or want to use your own DHL inbound account, we make it work. Just let us know with your order.

Any shipping requests will be charged at the exact price we pay to get your products to you. Overnight shipping is available and starts at $25 for a single bottom bracket to anywhere in the continental US.

International shipping via DHL is charged at a flat rate per order. You can see the charge for your country once you get to checkout. 

International shipping costs, import duties and taxes will be automatically calculated by our web provider Shopify. The information is determined mostly by your country's local laws. Kogel has no influence on this.

Due to shipping delays and parcels disappearing off the radar, we have stopped using postal services for international shipping.

PACKAGE PROTECTION

Kogel Bearings offers package protection for domestic shipments through Route.com. For a small fee, your shipment will be protected against loss, theft or damage in transit. In case of a missing or damaged package, you can simply report it in the Route app and they will order a new product from our website. You will receive your shipment in a few days for a seamless solution.

In case you decide not to purchase the package protection, Kogel will still be here to support you in filing a claim. However, please note that shipping claims with US Postal and UPS often move slower than a glacier. Their resolutions take a long time and their insurance often covers only the partial value of your package. Our team will work with you on a solution, but we are bound by the decisions of the shipping company.

Tracking

The USPS and UPS tracking are accurate for domestic shipments. DHL provides tracking and customs status information from door to door.

How long will it take for my products to arrive?

Continental US:

- first class mail: 3-5 business days

- priority mail: 1-3 business days

- priority mail express: overnight to most destinations, but USPS does not guarantee it for all markets. It is 2 day guaranteed though and they deliver on Saturdays.

International:

- DHL express: 2-5 business days world wide, depending on your location.